If you're trying to "read" someone else, reverse the interpretations. For example, if you're facing someone and their eyes go up and to the left, you'll see their eyes as going to your right.
While these cues are not absolutely scientific, they have been used as tools by teachers in classroom situations and managers in work situations as informal ways to gauge whether someone is being straightforward. If the eyes go up and to the left, the person is remembering something. If they go up and to the right, he or she is creating something, which may be an indication that they're not being totally truthful with you. Again, this is just a tool, not a lie-detector test!
Major areas of nonverbal behavior, according to Vicki Ritts and James Stein, authors of "Six Ways to Improve Your Nonverbal Communications," include:
Here are a few more interpretations of nonverbal gestures:
Need for reassurance:
So, we can learn a lot by what a person says - and doesn't say.
The Greek philosopher Epictetus said, "We have two ears and one mouth so that we can listen twice as much as we speak."
And now we can add eyes to the equation!
Linda Arnold, MBA, is a certified wellness instructor and founder/chairwoman of The Arnold Agency, an integrated marketing communications firm. Reader comments may be directed to Linda Arnold, The Arnold Agency, 117 Summers St., Charleston, WV 25301, or e-mailed to livinglifefu...@arnoldagency.com.