August 27, 2011
Live Life Fully: How do you respond in crisis situations?
Page 2 of 2
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d. Funerals make you nervous. You tell Mom you can't get out of work but will be thinking about her.

6. You drive your friends into the city. Your car gets towed for illegal parking.

a. You call the towing company and tell your friends you'll cover the cost.

b. You calmly ask if anyone can pitch in for the fee.

c. You hope your friends step up and take charge. After all, you did all the driving.

d. You blow up at the friend who assured you the spot was legal and demand he get you out of this mess.

7. Flash food! Authorities order you to evacuate.

a. You put your longstanding family disaster plan in action and are out the door.

b. You pack the car and listen for further emergency instructions.

c. Time is running out, but you can't decide what to take or where to go.

d. You're not leaving. What's safer than your own home?

8. A meeting ran long, and you're late getting your son to his first baseball game.

a. You bring him to the game and apologize to the coach, explaining it was your fault and that it won't happen again.

b. You drop your son off and tell him how sorry you are. You'll talk to the coach after the game if he wants.

c. You tell your son there's no point in showing up now. You can talk to the coach later.

d. Uh ... this is going to be very awkward. Let's just go get pizza.

9. OK, be honest. Are you good in a crisis?

a. I feel empowered when I have a chance to step in and help out.

b. I try to keep a level head and figure out what needs to be done. Then I do it.

c. Sometimes, when I'm not freaking out.

d. Let's just say I'm not leading the troops through the trenches singing songs about soldiering on.

Scorecard

Mostly A's: You're good in a crisis, maybe too good. While you're the one people love to have around, you might be saving the best parts of yourself for those moments when disaster strikes. Laura Day, author of "Welcome to Your Crisis: How to Use the Power of Crisis to Create the Life You Want," says, "Chances are, you're living life a little too safely. Don't be a crisis junkie. Internalize those skills to work on your own goals."

Mostly B's: You're grounded enough to roll with life's punches while helping others. Watch out, though. "Don't let people suck you dry," Day says.

Mostly C's: Sometimes you can handle a crisis like a pro. Your day-to-day life tends toward the chaotic. However, a real crisis can do you in. "If your sense of being alive comes from crisis, remember you can feel passion without the pain," Day says. If you live on the edge of stability, you'll be pushed right over when the bumps in the road get bigger. Take time to think things through.

Mostly D's: Let's face it, crises are not your forte. If even a minor disaster strikes, it's meltdown time. Work on tackling those curveballs life throws at you with more patience and practical, positive thinking. "Your best friend is routine," Day says. "Because crises tend to derail you, reach for the familiar. Try to hold off on decisions until you're back on course."

Thanks to author Lisa Marie Rovito for her analysis of these behavioral tendencies. If we look at the ways we react in more minor situations, we can anticipate how we might respond in the bigger arenas.

Linda Arnold, MBA, is a certified wellness instructor and chairwoman/CEO of The Arnold Agency, a marketing communications company specializing in advertising, public relations, government relations and interactive marketing. Reader comments are welcome and may be directed to Linda Arnold, The Arnold Agency, 117 Summers St., Charleston, WV 25301, or emailed to livelifefu...@arnoldagency.com.

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