The commission's order requires Frontier to cap Verizon's rates for a year, and to waive waive early termination fees for 90 days after the sale closes, if Verizon customers with bundled services decide not to switch to Frontier.
"These are good consumer protections," Harris said.
On the other hand, Harris said he was disappointed that the commission didn't require an independent audit of Verizon's plan to switch over its operating systems to Frontier.
The companies have said that Verizon phone-line and broadband customers will have an easy time switching over to Frontier.
Once the deal closes, Frontier would control 85 percent of the landlines in West Virginia. Frontier already has 138,600 landline customers in the state. The company would have more customers in West Virginia than in any other state.
"We're very excited and ready to do business with the rest of West Virginia," said Steve Crosby, a Frontier spokesman.
Verizon's 2,100 employees in West Virginia will become Frontier workers. Verizon must continue to fund the pension accounts for employees moving to Frontier, according to the order.
Frontier plans to offer high-speed broadband to 85 percent of its customers by 2013 -- another condition in the PSC's order. Verizon now offers broadband to about 60 percent of customers.
"We believe we're the right company to be taking broadband to the state of West Virginia," Crosby said.
Frontier also has pledged to honor existing labor agreements and not lay off any technicians and installers for at least 18 months.
Although Frontier has promised to open a regional headquarters in Charleston and add 40 management jobs, union officials have predicted Frontier would shift many customer support jobs to offices in other states, resulting in a "net job loss" after the sale.
Frontier also plans to hire nine general managers who will oversee geographic markets throughout the state.
"The state of West Virginia must make Frontier keep their word concerning treating their employees decently, and improving the service Verizon was required to do all along," Kanawha County Commission President Kent Carper said Thursday.
Across West Virginia and the 13 other states, Frontier's wire lines would increase from 2.2. million to 7 million after the companies complete the deal. Frontier's employment would jump from 5,600 to 16,000 workers.
The commission voted 2-1 to approve the sale, with Commissioner Ed Staats dissenting.
Reach Eric Eyre at erice...@wvgazette.com or 304-348-4869.