Ray said she and a supervising sanitarian, Gail Sowards, have accompanied Page on inspections and confirmed Page's reviews were thorough and accurate.
Last week, Ray visited Chick-Fil-A at Charleston Town Center after Page's report forced the restaurant's temporary closure.
"I saw all the things Alicia made note of," Ray said. "I didn't disagree with a single one of them."
Page did not want to comment for this story, Ray said.
The Health Department has eight full-time sanitarians.
Skaff said restaurant owners are frustrated because previous inspectors have given their establishments clean bills of health, while Page finds numerous violations.
"It's hard to run a business when the rules keep changing," Skaff said. "We as business owners want to do the right thing and provide a healthy environment and products for our customers. But we must know that there is a fair and consistent approach to the standards."
The downtown restaurant owners have talked to one another about the negative inspections. They plan to request a meeting with officials from the Health Department, city and county commission.
"The Health Department must be willing to work with all the businesses, so we know what we need to do to meet the code," Skaff said Monday. "We need to know what the expectations are today, and what they're going to be moving forward."
Skaff also suggested that the Health Department offer food safety classes for new restaurant employees.
Skaff said restaurant owners will comply with state health standards, but they want "across-the-board consistency."
"The Health Department is taking extreme measures that could jeopardize all businesses in the county," Skaff said. "In order for Charleston and Kanawha County to keep and attract new businesses, the restaurant owners must know the rules and standards, and have a Health Department willing to help."
In the coming months, Ray said she expects to hire three new inspectors who will replace sanitarians expected to retire.
"There's going to be more people doing it by the book," Ray said. "We're just doing our job."
Reach Eric Eyre at erice...@wvgazette.com or 304-348-4869.