For information, see https://www.appalachianpower.com/outages, and outages.firstenergycorp.com/mdwv.html
Mon Power said it hoped to restore power in lightly hit Weirton by Sunday night and in Morgantown by Monday night. Other areas will wait until later in the week.
After any big storm, AEP does a systemwide assessment, using helicopters to scan transmission lines and trucks to follow local distribution lines from substations, Moye said.
"Without that, you're just sending out people. At the same time, you're taking care of the key outages where you can. If you can restore 2,000 customers at once, you do it. We also remove safety hazards. If someone calls and says there's a line across a road, we do that first."
After that, it's all based on priority. "We had hospitals with 300 patients that were out. That's pretty critical. Hospitals, water and sewer systems, and outages that affect a large number of customers."
That may be little comfort to families watching the food in their refrigerators go bad.
Packer trucks in Charleston
Charleston Mayor Charleston Mayor Danny Jones said the city will set out three packer trucks where residents can dispose of food and other garbage in Charleston from 7 a.m. to 7 p.m. today .
The packer trucks will be housed at the Park and Ride lot on Cantley Drive, at the Kanawha City Recreation Center at 3511 Venable Ave. and at the North Charleston Recreation Center at 2009 Seventh Ave.
Jones also said people have been calling and asking about when downed trees will be removed from city roadways. He said a lot of the trees are wrapped in electrical wires and the city must defer to Appalachian Power when lines are down.
He knows that some residents have personally removed trees from roadways with saws and other power equipment. While Jones said he's appreciative of their efforts, he worries they could be putting themselves in danger.
"They're assuming a risk that I wouldn't put a lot of my workers through," he said.
Also Sunday afternoon, West Virginia American Water spokeswoman Laura Jordan expected water customers in Clendenin, Sissonville and in the Knollwood Road and Dutch Road areas just north of Charleston should have their water service restored by Sunday evening.
Customers in higher elevations are more likely to notice a loss of water pressure first, as water tank levels decrease, she said.
Over the weekend, the water company had been trying to secure extra generators -- across the state -- which are needed to supply power to West Virginia American's water pumps, Jordan said.
Water company officials are hoping to get generators from sister company Pennsylvania American Water and the West Virginia Air National Guard, Jordan said.
Although incorrect rumors have spread, Jordan said, West Virginia American Water officials have not planned to turn off any community's water supply.
"None of it's true," she said of the rumors.
In areas where the water has been off or customers have experienced weak water pressure, it's just been because of "a lack of power," Jordan said.
The storm outages also brought out the worst in some, as thieves stole gas- and diesel-fueled generators from several Frontier Communications centers, hindering the Internet and telephone company's ability to operate.
Frontier's senior vice president Dana Waldo says Frontier uses the generators to power its networks when commercial power goes down.
"This level of lawlessness is remarkable during a statewide emergency,'' Waldo said Sunday in a statement. "These thefts create significant problems for us as we strive to provide service to customers who rely on their landline telephones.''
This storm, however, ranks as the worst summer storm in years, and one of the most devastating ever.
"We've restored 90,000 customers in two days," Moye said. "That's a big number for a normal storm. In this one, we've restored 90,000 and we still have four or five times that to go.
"Even in terms of numbers, our Dec. '09 storm had affected 364,000 customers in Virginia and West Virginia, with the highest peak of 221,000," he said. "With this one we had 566,000 customers out. That's the worst one I can remember in 22 years here."Reach Jim Balow at ba...@wvgazette.com or 304-348-5102.