State also is changing the way that students can withdraw from classes, adding a requirement that students meet face-to-face with a school administrator in an exit interview before they can successfully withdraw.
Students used to be able to withdraw from classes online without any personal interaction, but now, "we at least want to have the conversation," said Hemphill.
"There are a number of reasons why students drop out, but getting them connected to a professional that they can sit down and talk to will make a significant difference to them wanting to be there."
Two WVSU employees talk to students about why they're withdrawing from the courses, a move Hemphill hopes will increase dialogue and keep students in school.
"We want to keep them while they're there and help them move through to graduation," said Hemphill. "A part of the message we're trying to send is that we expect you to graduate. If you are good enough for us to admit you, you're good enough to graduate. You have to send message that we want students to be successful and we'll be there every step of the way."
Reach Amy Julia Harris at amy.har...@wvgazette.com or 304-348-4814.