"The radios, we can't even use anymore. The static was so bad no one could hear each other," Hayes said. "I want to be able to get a hold [of employees] if something happens, they need to be able to call the office or 911 . . . the cellphones are a small expense."
Hayes touted updates she's made to the office by organizing and separating the personal property, real estate and mapping departments, which has allowed quicker service for taxpayers. She said she would continue to update equipment and has applied for grants for more technology.
Arthur said he is passionate about lobbying the Legislature to allow assessors to use the Kelley Blue Book values to assess car values. Currently, information from the National Automobile Dealers Association is used.
"They're more accurate and lower," he said.
Both candidates believe county commissioners should provide the assessor with information about payment-in-lieu-of-taxes agreements.
Recently, it was discovered that two Putnam companies that had PILOT agreements never started paying taxes after the agreements expired.
"We're at the mercy of [the commission]," Hayes said. "It'd be nice if we had a list when they came due."
"Where the County Commission went wrong was not letting the assessor in on [the PILOT agreements]," Arthur said.
Reach Kate White at kate.wh...@wvgazette.com or 304-348-1723.