West Virginia State Police, for instance, can't use 70 routers assigned to detachments because the devices aren't compatible with the agency's voicemail system.
Also, more than 160 libraries have declined to hook up the routers to a new high-speed fiber-optic network because the state Library Commission can't afford to pay for faster Internet service.
An additional 175 routers remain boxed up in storage - more than two years after they were purchased.
At Tuesday's meeting, state lawmakers also questioned whether the state would finish the broadband expansion project by the federal government's Jan. 31 deadline. The state has to complete the project by then, or risk losing any unspent funds.
"I'm concerned the deadline keeps cropping up on us," said Sen. Bob Williams, D-Taylor.
Mike Todorovich, who serves on the state's grant implementation team, said state officials plan to ask the federal government to extend the deadline because of delays and damage caused by superstorm Sandy in late October.
Frontier Communications, which is building the high-speed fiber, reported $500,000 in storm damage to the broadband network.
Todorovich expects the $126.3 million project to be completed sometime this spring.
Williams also asked why the state was spending $50 million -- $20 million more than budgeted -- of the stimulus grant to upgrade a wireless tower network used for emergency communications.
"Are we significantly over budget on that area?" Williams said.
Todorovich said he would bring information about the tower project to the January legislative meeting.
Reach Eric Eyre at erice...@wvgazette.com or 304-348-4869.