CHARLESTON, W.Va. -- Sam and Anna Wood stood at the end of a line that snaked to the door of a Kanawha City UPS store.
During the lunch hour, the brother and sister were sending gifts to their grandparents in Cumberland, Md.
With just a few days left before Christmas, the store was full of people just like the Woods, hoping to get presents to their loved ones in time for the holiday.
"We hope so," Sam Wood said. "It said if we get it [sent out] today it would."
For shipping companies and stores, Christmastime means big business. The December holidays top Valentines Day and Mothers' Day as the busiest time for shipping companies.
Typically the entire month of December is a busy time, said Howie Young, owner of the Kanawha City UPS franchise.
"It's been kind of strange [this year]," Young said, looking up from the box he was shipping. "Usually the whole month of December is busy. [This year] it's only been busy the start of last week. A lot of people are waiting until the last minute."
This is Young's ninth Christmas as the UPS store's owner. The store hires a couple of people extra during the holiday season and extends its business hours, he said.
"UPS sends us a trailer," Young said. "Otherwise you wouldn't be able to move in here."
While the holidays are a busy time, Young is also expecting to be busy next month.
"The whole month of January we'll do all the returns," he said.