FAIRMONT, W.Va. -- Citizens' groups are urging customers of Mon Power and Potomac Edison to attend two days of public hearings into Mon Power's billing and meter-reading practices.
The Coalition for Reliable Power and The Mountain Institute say the West Virginia Public Service Commission has received a record number of complaints in the past year. Utility customers complain of multiple and contradictory bills in the same month, among other issues.
The PSC will convene the hearings at 5:30 p.m. Thursday and 9:30 a.m. Friday at West Chester Village in Fairmont. Organizers say they'll continue until everyone who wants to speak is heard.
Bill Howley of the Coalition for Reliable Power says the problems have been going on for more than two years, but the PSC investigation is a great opportunity for change.