So far, about 82,000 people have signed up for Medicaid in West Virginia under expansion, Samples said. That does not include the 10,000 who are eligible but have not been enrolled because of the technical problems.
Under the Affordable Care Act, those people with incomes under 138 percent of the federal poverty line are eligible for Medicaid.
There are other problems between Healthcare.gov and the state's systems, Samples said.
The federal exchange determined at least one person to be eligible for Medicaid even though that person's income was too high to qualify, Samples said. There also have been a few cases where files from people who live outside the state have been transferred to West Virginia's Medicaid program, Samples said.
"West Virginia will not be accepting any inaccurate account transfers from the feds, even after the broader transfer issues are addressed," Samples said. "My hope and expectation is that, as the feds address these transfer issues, it will resolve what appear to be inaccuracies."
Perry Bryant, executive director of West Virginians for Affordable Health Care, he hopes the problem won't cause people to lose health coverage for a period of time.
"It's important to make sure there are not gaps in coverage because of a computer glitch," Bryant said. "The state and the feds need to work towards that."
At least with Medicaid recipients, there shouldn't be any coverage gaps, he said. When a person signs up for Medicaid, they can get up to the past three months of their previous medical care covered.
Bryant said he hopes Highmark Blue Cross Blue Shield would accept the first month's premiums for those 8,000 who didn't get properly enrolled yet via the federal exchange and start their health insurance coverage on Jan. 1.
"These people played by the rules and did everything right, and it was a computer glitch, a malfunction that created a gap in coverage," Bryant said. "That should not occur."
A spokeswoman for Highmark was not available for comment Tuesday.
Reach Lori Kersey at lori.ker...@wvgazette.com or 304-348-1240.