"That's not a big issue," Roller said of the lost revenue. "It is from the standpoint of our operations, but people without water ... that's a real hassle. It just goes to show people how valuable water is."
The board is worried, however, about backups that might occur due to flushing. Since much of Charleston's sewage system is combined with storm water, Roller said they are anticipating customer calls for backup issues.
"If you get several people doing it at the same time, it can overwhelm the pipes," said operations manager Tim Haapala.
The sanitary board has been in touch with the water company through the state Department of Environmental Protection.
"There isn't much we can do except wait for it to get here," Roller said.
Roller added the sanitary board's system should be able to treat flushed water. They are providing the DEP with samples at both inflow and outflows, he said.
Reach Rachel Molenda at rachel.mole...@wvgazette.com or 304-348-5102.