MARTINSBURG, W.Va. -- Frontier Communications suspects copper thieves are responsible for an Internet service outage that affected about 20,000 customers in the Eastern Panhandle.
Frontier spokesman Dan Page tells media outlets that a fiber optic cable was cut in a remote area about 16 miles from Martinsburg.
Page says the company believes copper thieves cut the cable, thinking it was copper.
Wednesday's outage affected Frontier customers in Berkeley, Jefferson, Mineral, Morgan and Hampshire counties.
Customers began reporting the disruption of service at 3:40 a.m. Wednesday. Service was restored around 2:30 p.m.