At about 12:45 p.m., just after firing a number of shots out the front door of his house, Evans walked out the back door holding a shotgun, the West Virginia State Police said. He was shot and killed by officers before he was able to fire his weapon.
A police officer came and got the Cools but told them they could not return to their house because it was an active crime scene, Sonja Cool said. They stayed at a neighbor's house until later that night.
When they came home, they found that police had gone through their house and removed every bullet.
"[Police] told us not to worry about the damages to the house," Sonja Cool said, "and we just assumed they would take care of it without question."
After not hearing from police for several months, the Cools sought the help of Charleston attorney Kathy Brown. No lawsuit has been filed.
Milam said it's standard practice that insurance claims be filed with police agencies involved in damaging someone's home. He's not sure what took so long for a claim to be filed.
He said he had talked to Brown.
"I told her to let me know whatever I can do to help."
State Police Sgt. Michael Baylous said he would not comment on the situation because of the potential lawsuit.
Sonja Cool said her husband has repaired some of the holes with silicon to keep the cold air out.
"I never expected anything like this to happen and for my kids to have to go through it," she said. "My 11-year-old daughter has nightmares and my 2-year-old boy is terrified of policemen. It's been an ordeal that has turned our lives upside down."
Reach Travis Crum at travis.c...@wvgazette.com or 304-348-5163.