Customers noticed. In the year before the takeover, the Verizon network logged 1,446 customer service complaints, which dropped by 68 percent to just 460 in 2013 under Frontier, Daily Mail Business Editor Jared Hunt reported.
In October 2011, a driver whizzed by Florida Highway Patrol Trooper Donna Jane Watts who pursued the vehicle and pulled the driver over. The driver was Miami Police Department officer Fausto Lopez who was driving his police cruiser while in full uniform. He explained he was late for an off-duty job.
"You were running 120 miles per hour," Watts said.
She ticketed him and that cost him his job, as well it should. But her actions did not sit well with her fellow officers who, instead of backing her up, have waged a lengthy campaign of harassment. At least 88 officers from 25 different police agencies accessed her driver's license information, according to her lawyer.
Watts faced threats, prank calls, and people in unfamiliar vehicles and police cruisers sitting idle in her cul-de-sac, her lawyer said. She is suing officers she believes harassed her.
If true, this violates the federal Driver Privacy Protection Act of 1994, which carries a fine of up to $2,500 per violation. Some of the officers who broke this law to harass her have been disciplined by their departments, the Associated Press reported.
The U.S. Department of Justice is pursuing the case, as well it should. The few officers who would harass one of their own like this cannot be trusted to treat citizens fairly.