Where is the West Virginia American Water SWPP? Environmental activists have been asking for it since they arrived in the area and the state has not provided it.
The questions are:
• If they knew of Freedom Industries, which should have been covered in the SWPP, why weren't there inspections by state officials?
• Why wasn't there testing for pH value and electrical activity changes for this chemical at the water plant intake?
CharlestonWater customers need credit for filters
With the recent water issue, many homeowners, businesses, and schools will have to replace their refrigerator and/or ice machine water filters. Of course this is very low on the list of immediate concerns.
However, many filters run in the range of $50, which places an additional burden on West Virginia American Water customers. I called the water company and asked if they had a plan in place to compensate people who had to replace their water filters, and the customer service representative told me that they will not offer compensation for replaced water filters.
I do realize that there is a 1,000 gallon credit to each customer's account, which works out to about $12.50. This credit does not come near the cost of a filter, much less multiple filters that would need to be replaced in businesses and schools. WV American Water could do their customers a great service through giving a credit for the average cost of a water filter.
Paul E. McClanahan
Government should reassess monopolies
Our current water crisis is a good example of what can happen when government grants monopolies. Be it water, electricity, TV cable, or telephones, competition holds prices down.
I think government should reassess its position about monopolies and open all markets to competition. If that were the case, not nearly as many people would be affected by the failure of one company, nor would they have to pay such outrageous prices for things like cable.